Wireless Giant got started selling pagers in 1996, and have grown their product offering over the years to include brand-name mobile phones and accessories. Today, Wireless Giant has over 90 retail wireless phone concepts across several states and is a national distributor.
The Challenge
Wireless Giant needed an eCommerce solution that could fulfill the diverse needs of their B2C and B2B sales channels, and which also automated selling online through integration with Microsoft Dynamics GP.
The Solution
k-eCommerce gave Wireless Giant the ability to create unique pricing and catalogs for the many different dealer accounts with whom they do business through their B2B portal. Each of their clients can access this portal via a secure login, and quickly place orders online. When clients log in, they only see products and pricing available to their account.
For their retail site, k-eCommerce delivered not only the functionality but also the design Wireless Giant envisioned, allowing them to showcase their product line among images of lifestyles that appeal to their customers.
The Results
- Self-Service B2B Portal – Wireless Giant has a fully automated online order portal in place for their B2B clients.
- Microsoft Dynamics GP Integration – With integration to Microsoft Dynamics GP, inventory displayed is always accurate, preventing orders for out-of-stock items.
- Quicker Online Order Fulfillment – When an order is placed online, it writes back to their Microsoft Dynamics GP system within 30 seconds, making it easy to pack and fill orders in a timely manner.
- B2B eCommerce Solution – Wireless Giant now also has a consumer-facing site with the exact look and feel they envisioned, and which is fully responsive to deliver a unified experience on any web-enabled device.
View the full case study here.
About k-eCommerce
k-eCommerce delivers an innovative cloud-based eCommerce solution that simplifies and accelerates your ability to sell online. Fully integrated with the Microsoft Dynamics™ suite, our solution offers a complete omnichannel platform for B2C and B2B. Whether in the wholesale, distribution, or retail industry, this highly scalable and turnkey solution offers organizations the flexibility to grow their business online.
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